Can't log into new website https://www.startcomca.com

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JessicaS
Posts: 30
Joined: Thu Jul 21, 2016 12:50 am

Re: Can't log into new website https://www.startcomca.com

Postby JessicaS » Thu Jun 15, 2017 1:29 am

rseiler wrote:
The certificates issued from new website will be assigned with the new generated roots, but our new roots haven't been included in browsers yet, so these new certs still can't be trusted in all browsers. They can still only be trusted in IE browser. If we have added the new roots to browsers, we will publish news on website. Hopefully this can be done before July 2017.

I just issued one today, and it's not even trusted in IE (Windows 10), so that has apparently changed (StartCom Certification Authority G3).

Do you have a firmer date for when this will be resolved?

If the cert can't be trusted in IE, mostly because your cert miss the intermediate root cert. You can add this root cert below to your server:
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

Rebind it, then restart your server.


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